Maintenance Operative

The Mont, Edinburgh



We are currently looking for a Maintenance Operative to join our team responsible for the maintenance of our brand new Student Accommodation Scheme with 324 bedrooms in Edinburgh City Centre.

As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.


Key Responsibilities:

  • Exercise initiative in providing excellent customer service, liaising effectively with Managers and other colleagues
  • Liaise with and monitor onsite contractors to ensure completion of work
  • Be responsible for the day to day reactive and preventative maintenance
  • Be responsible for the planned maintenance including fire alarm testing, emergency lighting testing, fire extinguisher checks water hygiene flushing / temperature monitoring, shower head descaling and health & safety checks
  • Undertake regular building patrols to identify any maintenance requirements or Health and Safety risks
  • Undertake scheduled flat inspections and complete all resultant actions in a timely manner
  • Record, log and monitor any maintenance issues that may arise within the maintenance log book
  • Ensure that maintenance records are kept for the all services, including gas safety inspections, lightening protection systems, fall arrest systems, PAT testing and fixed wiring certification
  • Ensure that all Property Documentation Files are accurately maintained and up to date
  • Adherence to H&S policy ensuring that Risk Assessments and Method Statements are obtained / maintained and that safe systems of work are followed, including Permit to Work and hot works permits
  • Always interact with students professionally, showing empathy towards any maintenance issues you may find and understanding that this is their home.
  • Report any welfare issues to a manager immediately


Key Requirements:

  • Take ownership of responsibilities and display pride in work carried out
  • Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken
  • Hold a relevant qualification in either plumbing, joinery, or electrical systems if possible
  • Have previous experience of domestic electrical/plumbing/general maintenance
  • Have intermediate level skills in business operating systems including Microsoft Word, Excel and Outlook
  • Have demonstrable experience of effective communication both orally and in writing
  • Have the ability to prioritise your own workload
  • Work within a team to cover reception / admin duties and gain a knowledge of the student booking system


Hours of Work:

  • Monday to Friday 8am to 5pm or 9am to 6pm
  • We require you to work 1 in 4 Saturday’s 8am to 5pm on a rota’d shift basis, with hours given back in lieu the following week.
  • During our summer turnaround period, we may require additional support to cover additional hours.



  • 25 days holiday + bank holidays
  • Paid overtime at a time a half rate when working over your contracted hours
  • Life assurance cover
  • Company pension contribution
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